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Refunds and access issues

Version dated 8 October 2026. Applies to digital books and courses bought on zulumkhanov.ru. The Russian text is also available.

If a file does not open, a link does not arrive, course access is missing, or a product does not match its description, email davud58@gmail.com. Include the purchase email, product name, payment date and amount, and a description of the issue. Do not send your password or full card details.

The seller will first check the payment and try to restore delivery or access. If the problem cannot be resolved, a refund request will be considered in light of the purchase circumstances and applicable law. Where technically possible, refunds are made through the payment service to the original payment method; the buyer's bank may affect the posting time.

These terms do not exclude or limit statutory consumer rights. See the purchase terms.